PRIVACY POLICY

Last Updated: October 2026

Alpha Tides respects the privacy of visitors, customers, and account holders. This Privacy Policy explains the types of information we may collect, how that information may be used, and the choices available to you when using our website.

By accessing or using the Alpha Tides website, creating an account, submitting information, or placing an order, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

We may collect information that you provide directly to us, including:

✓ Name
✓ Email address
✓ Billing information
✓ Shipping information
✓ Telephone number where applicable
✓ Account information
✓ Order details
✓ Customer support communications
✓ Product or documentation inquiries
✓ Researcher verification information where required

We may also automatically collect limited technical information when you use the website, such as:

✓ IP address
✓ Browser type
✓ Device type
✓ Operating system
✓ Referring pages
✓ Pages viewed
✓ Approximate visit time
✓ Website interaction information

2. HOW WE USE INFORMATION

Information may be used to:

✓ Process and manage orders
✓ Maintain customer accounts
✓ Provide customer support
✓ Provide requested product or batch documentation
✓ Communicate order and shipping updates
✓ Maintain website security
✓ Prevent fraud or unauthorized activity
✓ Improve website functionality
✓ Maintain business and transaction records
✓ Comply with applicable legal and regulatory requirements

We do not use customer information to provide medical advice, diagnosis, treatment recommendations, or human-use instructions.

3. PAYMENT INFORMATION

Payments may be processed by third-party payment service providers.

Alpha Tides may not directly receive or store complete payment-card information when transactions are handled through an external payment provider.

Payment availability may vary depending on the transaction, customer eligibility, or applicable provider requirements.

Customers are responsible for providing accurate billing information.

4. COOKIES AND SIMILAR TECHNOLOGIES

The website may use cookies and similar technologies to:

✓ Maintain account sessions
✓ Preserve cart functionality
✓ Remember website preferences
✓ Support security features
✓ Measure website performance
✓ Understand general website usage

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. ORDER AND ACCOUNT INFORMATION

Information associated with customer accounts and orders may be retained for legitimate business purposes, including:

✓ Order processing
✓ Customer service
✓ Recordkeeping
✓ Fraud prevention
✓ Tax and accounting requirements
✓ Legal compliance

6. THIRD-PARTY SERVICE PROVIDERS

Alpha Tides may use third-party service providers to support website operations, including:

✓ Payment processing
✓ Website hosting
✓ Shipping and fulfillment
✓ Email communications
✓ Website security
✓ Analytics
✓ Customer-support services

These service providers may process information only as necessary to provide their applicable services and subject to their own privacy practices.

7. SHIPPING PROVIDERS

Information necessary to fulfill an order may be shared with shipping or fulfillment providers.

This may include:

✓ Customer name
✓ Shipping address
✓ Contact details where required
✓ Order-related shipping information

8. INFORMATION SECURITY

Alpha Tides uses reasonable administrative and technical measures intended to protect customer information from unauthorized access, misuse, alteration, or disclosure.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

9. DATA RETENTION

We may retain information for as long as reasonably necessary to:

✓ Complete transactions
✓ Maintain business records
✓ Resolve disputes
✓ Enforce agreements
✓ Meet legal or regulatory obligations
✓ Prevent fraud and abuse

Retention periods may vary depending on the type of information.

10. MARKETING COMMUNICATIONS

If promotional email communications are offered, customers may unsubscribe using the applicable unsubscribe option included in those communications.

Transactional communications relating to orders, accounts, documentation, or security may still be sent where necessary.

11. CHILDREN'S PRIVACY

The Alpha Tides website is not intended for children.

Purchasers must satisfy applicable age and eligibility requirements. Alpha Tides does not knowingly market research materials to minors.

12. YOUR PRIVACY CHOICES

Depending on applicable law, you may have rights relating to personal information, including requests to:

✓ Access certain information
✓ Correct inaccurate information
✓ Request deletion where legally permitted
✓ Limit certain processing
✓ Opt out of eligible promotional communications

Requests may be subject to identity verification and applicable legal exceptions.

13. RESEARCH-USE INFORMATION

Product and account information collected through Alpha Tides does not create a physician-patient, healthcare-provider, or therapeutic relationship.

Alpha Tides does not use customer information to provide:

✓ Medical advice
✓ Diagnosis
✓ Treatment recommendations
✓ Administration instructions
✓ Human-use protocols

14. CHANGES TO THIS PRIVACY POLICY

Alpha Tides may update this Privacy Policy periodically.

The current version posted on this page will govern website privacy practices unless otherwise required by applicable law.

15. CONTACT US

Questions regarding this Privacy Policy may be directed to:

Email: support@alphatides.com
Alpha Tides